Last Updated: July 2026

Jk 11 Privacy Policy — Your Data Is Completely Safe With Us

Before using jk 11, learn how we collect your personal data, why we collect it, and how securely it is stored. Your privacy is our top priority.

256-bit SSL Data Is Never Sold KYC Protected

How We Protect Your Information

Every piece of your data on jk 11 is protected with the highest level of security

End-to-End Encryption

All your data is protected with 256-bit SSL encryption. Bank-level security measures are in place to ensure no third party can access your information.

Data Is Never Sold

Jk 11 never sells your personal data to advertisers or third parties. Your data is used solely to improve our services.

KYC Protection

Identity verification documents are stored on fully encrypted servers and can only be accessed by authorised personnel for verification purposes.

OTP Two-Factor Verification

Mobile OTP verification is required for login and large transactions. No one can access your account without your authorisation.

Secure Data Storage

Your data is stored in ISO-certified data centres, with regular security audits and backups maintained at all times.

Right to Erasure

You may request deletion of your stored data at any time. All data will be removed, except where retention is required by law.

Your Data Journey

You Provide Information
SSL Encryption
Secure Servers
Used for Services Only
Not Shared with Third Parties
1

Introduction

Jk 11 (jk11.click) is an online betting and entertainment platform serving users in Bangladesh. This privacy policy explains how jk 11 collects, uses, stores, and protects your personal information.

By using the jk 11 platform, you agree to this Privacy Policy. If you do not agree with any part of this policy, please refrain from using the platform.

This policy was last updated on July 2026on that date. Registered users will be notified of any changes via email and in-app notifications.

Jk 11 protects user privacy in accordance with applicable data protection laws in Bangladesh and international standards.

2

Type of Data Collected

Jk 11 collects only the data necessary to provide its services. Here is what we collect:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Management & OTP
Financial Information BKash/Nagad Number Payment Processing
Device Information IP address, device model Security & Fraud Prevention
Usage Patterns Login history, betting history Service Improvement

We never collect your bank account password, PIN, or full card number.

3

Purpose of Data Use

Jk 11 uses the data it collects solely for the following purposes:

  • Account creation, management, and security.
  • Processing deposit and withdrawal transactions.
  • Identity verification through KYC.
  • To detect and prevent fraud, money laundering, and illegal activity.
  • To provide customer service and support.
  • To improve platform performance and the overall user experience.
  • Fulfilling legal obligations.

We never use your data for advertising or third-party marketing purposes.

Promotional Communications: If you'd prefer not to receive offers and bonus notifications from jk 11, you can turn off marketing notifications in the app settings. This will not affect your access to core services.
4

Data Retention & Security

Jk 11 uses industry-standard technical and procedural measures to protect your data:

  • 256-bit SSL/TLS Encryption: Bank-level protection on all transmissions.
  • AES-256 Encryption: Sensitive data stored in the database is encrypted.
  • Regular Security Audits: Regular testing conducted by third-party security experts.
  • Access Controls: Only authorised personnel have access to specific data.
  • Data Backup: Daily backups are taken to secure servers.

How long data is retained depends on the type of data. Data for active accounts is kept for as long as the account remains open. After an account is closed, certain data may be retained for up to five years where required by law, after which it is permanently deleted.

In the event of a security breach, affected users will be notified within 72 hours.
5

Third Parties & Data Sharing

Jk 11 does not sell or rent your personal data to third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket.
  • Legal Obligations: With relevant Bangladesh government authorities when required by court order or official investigation.
  • Fraud Prevention: Where applicable, to assist in cybercrime investigations.

All third parties we work with are contractually bound to uphold jk 11's privacy standards. They receive only the data strictly necessary to perform their services.

Social Media Login: If you log in with Facebook or Google, that platform's own privacy policy also applies. jk 11 is not responsible for the policies of those platforms.
6

Cookie Policy

The jk 11 website and app use several types of cookies. Cookies are small text files stored on your device that help improve your experience on the platform.

Cookies can be managed through your browser settings. However, disabling essential cookies may cause certain features to stop working.

7

Your Rights

As a jk 11 user, you have the following rights:

  • Right to Know: You can find out what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You may request the deletion of your data under certain circumstances.
  • Right to Restrict Processing: You may request that data processing be restricted in certain circumstances.
  • Right to Data Portability: You may request a copy of your personal data.
  • Right to Object: You may object to the processing of certain data.

To exercise any of these rights, please contact our support team. All requests will be responded to within 30 days.

For any privacy-related requests: privacy@jk11.click
8

Children's Privacy

Jk 11 strictly does not collect any information from individuals under the age of 18. The platform is exclusively for adults.

If it is found that data has been collected from a minor, that data will be deleted immediately and the account will be closed.

We urge parents to ensure their children do not create an account on jk 11. If you have any concerns, please contact us.
9

Policy Updates

Jk 11 may update this Privacy Policy from time to time. When changes are made:

  • Registered users will be notified by email at least 7 days before any changes take effect.
  • The "Last Updated" date at the top of the page will reflect the change.
  • An in-app pop-up notification will be shown for any significant changes.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy.

10

Contact

For any privacy-related questions, concerns, or requests, please get in touch with us:

  • Email: privacy@jk11.click
  • General Support: support@jk11.click
  • Live Chat: Through the Support section of the app or website
  • Response Time: Within 30 business days

Jk 11 takes all privacy-related requests seriously and strives to resolve them as promptly as possible.

General Questions

Frequently Asked Questions on Privacy & Account Security

Using responsible gaming tools on jk 11 is straightforward. Log in to the app or website and go to "Profile" → "Responsible Gaming". There you will find three features: first, you can set daily or weekly deposit limits — any increase requires a 48-hour waiting period to prevent impulsive decisions; second, you can take a temporary break by voluntarily suspending your account for anywhere between 1 day and 6 months; and third, permanent self-exclusion is also available. Once any of these features are activated, you will no longer receive bonus or promotional messages. For more details, Responsible Gaming Visit the page.

KYC verification at jk 11 is a one-time requirement before your first withdrawal — no repeat checks after that. You'll need clear photos of the front and back of your National ID (NID) or Birth Registration Certificate, plus a selfie holding your NID card. To upload your documents, go to "Wallet" → "Verify" in the app. If your photos are clear and legible, verification is typically completed within 1–3 hours. During peak times, it may take up to 24 hours. All data is transmitted with 256-bit SSL encryption and is only accessible to authorised members of the verification team.

Play in a Safe Environment at jk 11

Your information is fully secure. Register now and enjoy a 100% bonus on your first deposit.

256-bit SSL
Data Is Never Sold
KYC Protected
Encrypted Data
24/7 Support
Right to Erasure
বাংলা